Category Archives: Uncategorized

What to do When Your Customer Service Fails

Customer service is vital to the growth of a small business – to any business really. You probably already know this. But what if your customer service fails? If you’re a human, running a small business for humans, possibly with … Continue reading

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8 Ways Small Business Owners can Improve Customer Satisfaction

Inspired by Wedding Planning The average person has very few opportunities to invest so much money (so, so much money) into local businesses as they do when they are planning their wedding. From the photographer to the DJ to the … Continue reading

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